Screwed Up? How Did You Fix it?

Made bad choices? Welcome to the club. We’ve all done it. What’s more of a concern is: what did you do to rectify it?

Recently, I read a story where an employee was caught for stealing. Not from her employer, but from a customer whom she was serving.

Within a day or so, the employer found out and immediately questioned her about the acquisition. With emotion and hesitation, the employee confirmed. Not only did she confess but since the time of her action, she had become remorseful and ashamed. She went as far to write an apology letter to the employer and the customer. It all appeared to be a heart felt with some emotions mixed in.


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